Reviews · Richland, WA
What Tri-Cities homeowners say about Black Diamond.
Black Diamond holds 4.8 stars from 268 Google reviews. Below are four of them in full, followed by notes from customers on the company's own website. Read them the way you would read a neighbor's word about who re-roofed their house.
- Google rating
- 4.8 · 268 reviews
- WA L&I licence
- BLACKDR972PC
On Google
Four Google reviews, word for word.
Google review
“We needed to redo our roofing because our old roof was approaching its end of life. Our search and references from our friends showed that Black Diamond Roofing has very good reputation and that they do a great job. When we contacted Black Diamond for an estimate, their sales representative, Aaron came in promptly, inspected the old roof and explained the various roofing options and then sent us an estimate. The estimate was reasonable, and we chose GAF Timberline HDZ shingles for roof with 50 year material and 10 year workmanship warranty. On the roofing day, five workers arrived at our place and set to work. They were apparently well-trained and were safety conscious because they all wore harnesses when they were on top of the roof. They worked diligently, first stripping the old roof off that took half a day, and for rest of day they went ahead lay the new roofing. After the roofing was completed, the workers diligently cleaned up all scraps of old shingles around the property and using a magnet also collected stray roofing nails. When the job was finished, Josh, the owner of the company, inspected the finished roof to make sure the job had been done appropriately. Overall, Black Diamond Roofing is a very dependable company, and their roofing work is above par at reasonable cost. We highly recommend this well-established local company roofing work.”
Google review
“We needed a new roof with improved ventilation to our attic. Of all the quotes we received, Black Diamond's stood out. It was a good price for quality work, and Jake (Estimator) was friendly and took his time going over everything. The roof replacement took two days, and the roofing crew was polite and efficient. Our neighbors have already complimented us on how great our new roof looks!”
Google review
“What a great experience! Everyone was professional and the roof turned out great. Special shout out to Aaron who went above and beyond to help me with the decision, the financing, and stayed in contact with me through the whole process. He took pictures and shared them with me so I knew what was going on. He even stopped by to walk the site to make sure it was clean! How about that for service?”
Google review
“Dave and his team did an incredible job on our patio cover. They were professional, courteous and kept us updated on daily progress and next steps. We love our new patio. It feels like we added a room to our house. Would definitely recommend!”
On Black Diamond's own site
Notes customers left on the company website.
These come from the reviews page on Black Diamond's website, shown by first name and initial.
“Josh and crew did a fantastic job! We had a 40-year-old shake roof…it was time for it to go. I had bids from 4 other roofing companies in our area, and Josh was the one that stood out. He and his crew were prompt, on time, professional, and followed thru with our agreement to the letter.”
“Black Diamond Roofing provided professional, prompt and affordable roof replacement. Josh and his crew were always friendly and helpful. They stand behind their work if there are any problems.”
“We hired Black Diamond to replace the roof of our newly purchased home. They were very professional, making sure to keep us updated on the progress that was happening.”
“Black Diamond Roofing did a great job! They were the lowest price and provided an excellent guarantee. Roof was done in 2 days and looks fantastic. My neighbors all commented on it, and I recommend Black Diamond to one neighbor who also needs a new Roof. We highly recommend Black Diamond Roofing! The owner Joshua is a great guy to work with. Give them a call!”
“Arrived around 0800. Work was done before 4 PM. Group was professional and the price was competitive.”
James B.
“I had Josh and his crew install a solar tube in my kitchen and I can't believe how much light I have now! They will be doing my roof this year as well! Best company to work with!”
Marcela R.
“Black Diamond Roofing replaced roofing for me today that had blown off from the wind. Black Diamond was a very reasonable cost, and did an excellent job. I highly recommend them!”
Doug H.
“We got ripped off by a guy on Facebook who sold us ripped shingles and different color shingles for our shed. We contacted Black diamond and right away helped us with shingles for our shed! We are beyond happy and grateful with the owner of the company for helping us out! Thank youuu Josh!!!”
See the roofs, then ask for yours.
Browse Black Diamond's own finished Tri-Cities roofs, or ask for a free estimate and the crew will tell you straight whether it's a repair or a new roof.